Admissions Specialist

Tyler Junior College – Tyler, TX – Full-time, permanent, on-site position

About the Office of Admissions

The Office of Admissions is responsible for maintaining the enrollment pipeline of students to TJC. This is accomplished through recruiting efforts and accurate and efficient coordination of admission applications to the College. The Office of Admissions is the first point of contact for prospective students, parents, and other members of the community; prompt, accurate, and courteous customer service is critical to the successful operation of this office.

Responsibilities

• Foster an environment that is student-focused and committed to excellence.
• Recruit students from assigned high schools/territory.
• Plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting, and assessment.
• Maintain strong relationships with high school administrative staff in assigned territory.
• Advise prospective students through the admission process from the inquiry stage through the admitted stage - including the initial Free Application for Federal Student Aid (FAFSA) and TJC scholarship opportunities.
• Communicate consistently and effectively with prospective students and their families in person and via phone, email, text messaging, printed media, and the internet.
• Conduct presentations on the college experience, the value of higher education, and the admissions process at TJC.
• Represent the College at career fairs, professional conferences, and trade shows.
• Work collaboratively with colleagues in financial aid, advising, registrar, and other campus offices to ensure a consistent and smooth transition from applicant to student.
• Maintain a detailed knowledge of degree and certificate programs, including requirements, curriculum, policies and procedures, student and faculty accomplishments, and general knowledge about TJC.
• Handle confidential information with tact, discretion, and in compliance with FERPA regulations.
• Assist with events as needed (preview day, orientation, awards ceremonies).
• Assist with on-campus individual and group tours as needed.
• Represent TJC in the most positive manner with prospective, former, and current students, and the community we serve.

Requirements

• Associate’s Degree in a related field.
• Regular work required outside of normal business hours.
• Sitting, walking, standing, lifting, driving.
• Minimal travel required; candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of the position.
• Must be authorized to work for ANY employer in the U.S.; sponsorship is not available.
• This is a security-sensitive position; candidates will be subject to a criminal background check.

Preferred Qualifications

• Bilingual in Spanish and English.
• Two years of customer service experience.
• Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
• Demonstrated knowledge of financial aid deadlines and experience informing students and parents of awards and programs available.

Skills

• Collaboration/Teamwork
• Computer Software Skills
• Customer Service
• Data Analysis
• Decision-making
• Ellucian Banner
• Internet Research
• Interpersonal Skills
• Math Skills
• Multi-tasking
• Written Communication
• Organizational Skills
• Presentation/Public Speaking
• Problem-solving
• Time Management
• Typing/Word Processing