Admissions Specialist, Alpha - $100,000/year USD

What You Will Be Doing

• Addressing inquiries from prospective families within 24 hours through clear, professional, and Alpha-consistent messaging
• Organizing and managing admissions activities, campus visits, and student shadow opportunities from planning through follow-up
• Ensuring applicant records remain comprehensive and accurate in CRM and admissions systems
• Conducting meetings with families to clarify Alpha's educational approach, respond to questions, and document key information
• Partnering with campus and admissions teams to maintain an efficient and coordinated admissions process

What You Won’t Be Doing

• Rendering final admissions judgments or establishing enrollment guidelines
• Delivering instruction or managing academic content
• Applying aggressive sales methods or templated messaging
• Functing in an ambiguous or sluggish setting

Basic Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments