Admissions Specialist, Alpha - $75,000/year USD

About the role

Converting curiosity into committed enrollment by answering every family inquiry within 24 hours. This role treats admissions as sales, not administration, serving as the single contact for each family from their initial question through enrollment day. You’ll explain Alpha School’s unique model—a private K-12 campus where students engage in two hours of mastery-based, AI-supported academics daily, with the remaining time dedicated to hands-on projects and life skills—through direct, human communication.

Roughly one-third of your week involves email correspondence, one-quarter centers on events and shadow visits, and the remainder is spent in face-to-face meetings with parents. As cohorts reach capacity, you’ll evolve from executing an established enrollment funnel to architecting the family experience, identifying gaps in communication and reasons families disengage. Every enrollment must be the right fit, as cohorts are capped and satisfied families drive referrals.

Responsibilities

• Respond to every prospective family inquiry within 24 hours with clear, precise communication that directly addresses their concerns.
• Conduct meetings with parents to explain the admissions process and the two-hour learning model, addressing objections related to academic standards, social development, and accreditation.
• Coordinate and execute student shadow days and campus events from start to finish: manage RSVPs, create schedules, oversee day-of operations, and conduct post-event follow-up with all attendees.
• Maintain complete and accurate applicant records in the CRM and student information system to ensure decisions are never delayed by incomplete data.
• Track each family's position in the enrollment funnel and identify those showing signs of disengagement before contact ceases.

What You Won’t Be Doing

• Treating transcript and document processing as the primary function (registrar duties are secondary).
• Initiating cold outreach to prospects from purchased contact lists (families approach you with existing interest).
• Following rigid scripts or referring routine parent inquiries to senior staff.
• Engaging in teaching, tutoring, or student supervision after enrollment is complete.
• Rendering final admissions decisions or establishing enrollment policies (your role is to guide families to the decision stage).

Requirements

• At least 2 years in admissions, customer service, or another family- or customer-facing operations role.
• At least 1 year in a role requiring regular written communication with families or customers by email, chat, or letter, plus one writing sample you can share.
• At least 1 year using a CRM, student information system (SIS), or comparable database to track and update records while running several tasks at once.
• Available to work on site at the Scottsdale, Arizona campus, or willing to relocate there.
• Authorized to work in the United States.

Nice-to-have Requirements

• Bachelor’s degree.
• Classroom teaching experience, or a background in school admissions or enrollment management.
• Customer success, client onboarding, or account management at an education or mission-driven organization.
• Hospitality background such as front desk, events, or concierge work, where high message volume and a brand standard were both non-negotiable.
• Comfort defending an unconventional education model to high-expectation parents paying private-school tuition.
• Existing roots in the Scottsdale or greater Phoenix community.

About Alpha

Join the team building a school around student growth. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles include teachers (guides), operators, admissions experts, school and curriculum leaders, and remote team members.

• Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience.
• A culture built for builders: Alpha is fast-moving, ambitious, and student-focused. It’s for people who want to improve the system, not maintain it—where you can do the most meaningful work of your career.

Pay

$37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week), long-term position. Payment is made weekly.