Admissions Specialist, Alpha - $100,000/year USD

As the initial contact for families evaluating where to begin their child's educational path, your role will be pivotal. Each email you compose, event you facilitate, and discussion you conduct will influence whether a family selects Alpha. This position suits someone who prioritizes accuracy, timely communication, and authentic interpersonal engagement, recognizing that trust emerges from careful and deliberate action.

Alpha is constructing one of the world's most forward-thinking school frameworks. Our locations integrate demanding academic standards, technology-enhanced instruction, and elevated expectations for both learners and educators. The admissions function is where this mission becomes tangible. Families seek more than data—they want transparency, assurance, and proof that Alpha delivers distinction in substantive ways. You will oversee the complete prospective family experience from initial contact onward.

Responsibilities

• Replying to prospective family inquiries within 24 hours with communication that is clear, professional, and consistent with Alpha's standards
• Organizing and delivering admissions events, campus visits, and student shadow experiences, including logistics and post-event follow-through
• Ensuring applicant data is comprehensive and accurate across CRM systems and admissions tools
• Conducting family meetings to clarify Alpha's educational approach, respond to concerns, and document key information
• Working closely with campus staff and admissions team members to maintain an efficient and cohesive admissions process
• Create a frictionless, high-conversion admissions journey that converts early interest into committed enrollment, while ensuring families feel well-informed, valued, and enthusiastic about joining Alpha

What You Won’t Be Doing

• Rendering final admissions decisions or shaping enrollment policy
• Delivering instruction or managing academic curriculum
• Relying on aggressive sales methods or templated messaging
• Working within an environment that is loosely organized or slow-paced

Requirements

Basic Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments

About Alpha

Join the team building school around student growth. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Pay

The compensation level for this role is $100,000 USD/year. The payment period is weekly.

Schedule

This is a full-time, W2 employee position.

On-site in Palo Alto, CA and Piedmont (East Bay), CA. High-tempo, relationship-centered role.