Admissions Representative - CCC

Responsibilities

• Congduct outreach, interviews, and follow-ups with prospective/enrolled students
• Provide accurate program details, career opportunities, and enrollment requirements as outlined in Campus catalog
• Maintain professionalism and strong customer service in all student and staff interactions
• Manage inquiries, schedule appointments, and track applicant progress
• Utilize only authorized marketing promotional materials, including catalogs, brochures, and correspondence, in accordance with established guidelines while adhering to ethical recruitment standards
• Proficiently navigate and utilize all admissions systems to support the enrollment process effectively
• Conduct engaging campus tours and informational sessions
• Assist prospective students in navigating the admissions process while addressing concerns
• Continually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals
• Submit and maintain accurate admissions records and documentation
• Comply with all federal, state, and institutional policies regarding admissions and recruitment
• Attend orientations, graduations, and regular admissions meetings
• Collaborate with financial aid, academics, and student services to support student success

Qualifications

• HS Diploma or GED (required)
• Five (5) years’ experience in related field (preferred)
• Bachelor’s degree in business, finance, marketing or related field (preferred)
• Minimum five (5) years of experience as an Admissions Representative (preferred)
• Minimum one (1) year of experience in customer service and/or sales (preferred)
• Online only - Minimum of three (3) years of online higher education experience (preferred)