Admissions Rep FT Edinburg

About the Role

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance and other payer benefits, performs up-front collections, and determines eligibility. Arranges for admission of patients to the hospital following established policies and procedures. Obtains signatures of individuals responsible for payment and explains hospital financial obligations.

Responsibilities

• Interview patients or responsible parties to collect identification and demographic information
• Verify insurance and other payer benefits
• Perform up-front collections
• Determine patient eligibility and arrange hospital admissions
• Obtain signatures for payment responsibility and explain financial obligations
• Answer telephones and direct calls accordingly
• Assist with ordering office supplies as needed
• Prepare letters and send correspondence as requested

Requirements

• One to two years of medical or healthcare business office experience preferred
• Excellent customer service skills
• Computer skills required
• Good verbal communication skills in English and Spanish
• Commitment to adherence to STHS’s Compliance Program and Code of Conduct, including compliance with all policies and procedures, attendance at required training, and immediate reporting of suspected compliance issues

Qualifications

• High School diploma, GED, or higher education required
• Complete CPI training within 6 months of hire and maintain certification thereafter