Admissions Intake Clerk

Key Responsibilities

• Process all admission demographic and billing information and ensure completion before sending to other departments for medication order entry, processing and delivery.
• Ensure that resident demographic information is requested as needed, received timely and verified/entered accurately.
• Triage, accurately process and forward/complete admission information from an electronic queue.
• Ensure receipt of insurance cards/third party information and Pharmacy Enrollment Agreement. Verify data and enter accurately into system.
• Verify and prioritize work based on operations and billing department deadlines.
• Ensure corroborating demographic and payer information used to complete admission are downloaded, triaged and associated to resident chart.
• Process and accurately work facility discharges.
• Work in collaboration with appropriate departments to address any coverage issues prior to order processing. Includes, but is not limited to insurance verification, additional documentation or follow-up as needed with facility or physician.
• Ensure that all responsible party information and contact information is verified and entered in the patient chart.
• Processes daily census related to admissions, discharges/deaths, room changes, and complies with all department policies and procedures.
• Establish relationships with appropriate staff in customer facilities to further ensure that timely information is received on new admissions and census changes.
• Work with Remedi and facility account management and on-boarding team to ensure all resident information is received and entered prior to go-live date.
• Perform all other duties as assigned.

Qualifications

• A high school diploma or GED equivalent.

Skills + Abilities

• Ability to work in a fast-paced environment.
• Strong Problem Solving and Critical Thinking Skills.
• Self-Starter with proven organizational skills.
• Willingness to conduct outbound calls as needed on a daily basis.

Benefits

• Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay).
• Paid Time Off.
• Free Virtual Care – Telemedicine.
• 401k with company match.
• Closed-door Pharmacy - No more face-to-face meetings with customers (keep or remove depending on role).
• Referral Bonuses.
• Life Insurance.

Pay

$15-17 per hour.

Schedule

Monday – Friday: Mid Shift and 2nd shift available (10:30AM - 7PM | 11:30AM - 8PM OR 3PM - 11:30PM) with rotating weekends and holidays (Every 3rd Weekend Rotation).