Admissions Clerk

Role Summary

The Admissions Clerk supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Will cross train with surgical scheduling.

What You’ll Do

• Register patients accurately by verifying demographics, insurance coverage, benefits, prior authorizations, and required documentation to ensure scheduling and billing accuracy.
• Review scheduling, referral, and insurance information; verify eligibility through Clariti, payer portals, and other verification resources; and determine authorization requirements for scheduled services.
• Conduct authorization research and validation through payer and utilization management platforms, including eviCore, TurningPoint, Availity, PEAR, and other applicable systems.
• Communicate with referring offices, patients, physicians, and staff to obtain missing information, secure required authorizations, resolve discrepancies, and coordinate patient care.
• Review and validate authorization approvals, effective and expiration dates, and authorized CPT and ICD-10 codes to ensure compliance with payer requirements.
• Document insurance verification, authorization status, and patient information in scheduling, registration, and electronic medical record systems.
• Collect copayments, maintain patient records, and ensure confidentiality in accordance with organizational policies and regulatory requirements.
• Greet patients and visitors, answer and direct telephone calls, respond to inquiries, and coordinate front desk operations to support efficient workflow and customer service.
• Perform clerical and administrative duties, including record maintenance, supply management, quality improvement, safety initiatives, and upkeep of reception and patient service areas.
• Maintain current knowledge of insurance verification, authorization processes, and payer-specific requirements while performing other duties as assigned.

What You’ll Bring

• A high school diploma or GED required; healthcare patient experience preferred
• Strong organizational, multitasking, and communication skills
• Ability to manage competing priorities in a fast-paced healthcare environment
• Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged standing, walking, sitting, and frequent use of hands and arms
• Ability to bend, stoop, kneel, crouch, or balance as needed

Why Compass Surgical Partners?

Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass’ experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs.

Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers.

Learn more at www.compass-sp.com.

Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.