Admissions Clerk

Key Responsibilities

• Initial contact person for person served/client upon arrival for intake.
• Creates an environment of hospitality for new persons served/clients.
• Completes EMR intake documents with person served/client signature.
• Schedules initial nursing assessment for person served/client.
• Schedules initial counseling session for person served/client.
• Helps with the handling of persons served/client belongings upon arrival.
• Work directly with the intake department to help determine which programs and services will best fit the needs of the client.
• Performs Peer Support individual sessions with clients upon intake.
• Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.
• Participate in staff and state regulatory training as required.
• Adhere to program policies and procedures while maintaining a professional code of ethics.

Key Experience and Education Needed

• A High School Diploma or GED
• Healthcare and Substance abuse experience preferred
• Appropriate State and Federal Clearances
• Peer Support Certified

Other Qualifications to be Considered

• Knowledge and understanding of recovery principles and recovery driven service system.
• Knowledge in Insurance Regulations.
• Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.
• Knowledge of the physical, emotional, intellectual, and spiritual impact of alcohol and other drugs on the individual and family.
• Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction.
• Computer literate with experience in a Windows and EMR environment.
• Ability to prioritize work- and work-related responsibilities.
• Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner.
• Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served.
• Ability to sit and/or stand for long periods of time.
• Ability to read detailed health records.
• Ability to lift and carry up to 10 lbs.
• Ability to operate computer and other equipment in the office.
• Sufficient mobility to move around the office and the community.

Benefits

• Very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching.
• Generous paid vacation, sick, holiday and maternity/paternity leave policies.

About the Role

Addiction Recovery Care, LLC (ARC) is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!