Admissions Director
Genesis · Lebanon, NH · Yesterday
Education$60k/yrFull-time
Responsibilities
- Oversight of the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achievement of budgeted census and payer goals.
- Building and nurturing relationships with key referral sources in the community through regular engagement and a consistent touchpoint system.
- Focusing on increasing market share through active brand curation and community marketing initiatives.
- Serving as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement to ensure a positive online presence and a Google rating above 4.0, with a 15% improvement in current reviews.
- Led efforts to improve interdisciplinary collaboration, ensuring the smooth execution of transition-of-care processes, strong patient and family communication, and fostering a supportive team environment.
- Achieving a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy.
- Striving for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.
Qualifications
- Minimum of three (3) years’ experience in a healthcare setting.
- Ability to adjust work schedule based on nursing centers’ business needs, specifically incoming admissions.
Benefits
- Variable compensation plans
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to financially assist through unforeseen hardships
- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
- Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
- On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
Pay
USD $60,000.00 - USD $65,000.00 /Yr.