Admissions Director

About the role

As the Admissions Director at Miller's, you are a strategic part of the leadership team and responsible for the overall Marketing and sales functions of your building. You establish and maintain relationships with physicians, discharge planners, and various other community resources. You process all inquiry calls from hospitals, physicians, families and other referral sources. You plan and organize all admissions and admission paperwork in accordance with company policy and the State and Federal regulations governing those services. You conduct marketing presentations to interested groups.

Responsibilities

• Process all inquiry calls from hospitals, physicians, families and prospective residents.
• Establish and maintain relationships with physicians, discharge planners, attorneys, insurance agents, community leaders, senior organizations, and any other appropriate interest group that may be capable of providing referrals.
• Monitor inquiry, admission and census trends as part of the sales tracking system.
• Prepare the monthly inquiry summary report, inquiry log, and other reports as required.
• Monitor all active and inactive inquiries.
• Complete and submit sales tracking reports to the Executive Director and/or Corporate Marketing Regional in a timely manner.
• Conduct marketing presentations to interest groups such as Kiwanis, Rotary, Ministerial Association, AARP, etc., to educate the general public about the services offered.
• Attend all mandated meetings and inservices unless otherwise excused.
• Complete all selectronic inservices as required.
• Perform any other duties as assigned by the Executive Director/Administrator.

Qualifications

• Comfortable with conducting marketing presentations to groups within the community.
• Previous experience in sales/marketing with formal sales training preferred.
• Passionate about delivering excellent customer service.
• Professional in appearance and behavior.
• Bachelor's degree in Business or Marketing preferred.
• A leader with qualities that mirror our Company core values of passion, integrity, stewardship, growth and adaptation.
• Have good organizational and communication skills.
• Able to work with a dedicated team.

Skills

• Excellent communication and relationship-building abilities.
• Comfortable working with a variety of personalities.
• Goal-oriented and organized.
• Able to work well in a fast-paced environment.
• Previous experience in health care community relations (preferred).