Admissions Counselor

About the role

The Office of Admissions has an outstanding opportunity for an Admissions Counselor to join their team. Reporting to the Assistant Director for Freshman Recruitment, the Admissions Counselor is responsible for ensuring accurate, consistent and friendly customer service is provided to prospective students, families, guidance counselors and other influencers who interact with the Office of Admissions. Additional responsibilities include providing recruitment and outreach support to transfer and international applicants, managing a recruitment portfolio and/or territory, budget planning, and using and adapting to CRM and other existing and emerging recruitment and office technology.

Responsibilities

• Counseling prospective first-year and transfer applicants about the boundless opportunities available at the UW and about the admissions processes via modalities such as in-person appointments, information sessions, fairs, phone calls, emails, webinars, texts, social apps like ZeeMee, and other existing and emerging technology (35%)
• Recruiting and representing the UW at in-state and out-of-state activities and locations – such as college fairs, high schools, community colleges, conferences, community events, information sessions, yield programs and events – some of which will be on weekends and/or irregular hours. Traveling in-state and/or out-of-state for recruitment travel. (35%)
• Reviewing undergraduate applications 1-5 days per week during peak application review season. (approximately November to March). (25%)
• Participate in cross-training and collaboration with other work units and other enrollment management offices. Other duties as assigned (5%)

Requirements

• The Ideal Candidate is a trusted teammate, an excellent communicator, customer service-oriented and dedicated to operational excellence. Is technologically proficient and adaptable as the Office of Admissions and the University modernizes systems and technology
• This position requires the ability to work evenings, weekends, and flexible hours; travel to remote locations; and load and transport admissions materials, displays, and other equipment. During non-peak periods, this position can work hybrid: three days on campus and two days remote.

Qualifications

• Minimum Qualifications: Bachelor’s degree, At least two years admissions counseling and/or outreach experience or equivalent
• Additional Qualifications: Must be able to demonstrate ability to work effectively independently and as part of a team. Must be flexible and have the drive to work in a fast-paced office. Strong interpersonal and writing skills are essential, as are strong public speaking skills and the ability to present the University in a positive way to diverse populations.

Preferred Qualifications

• Experience in both first-year and transfer admissions recruitment and outreach in the U.S. and an understanding of the distinctive qualities of the UW. Experience working with diverse populations as well as have an understanding of cultural differences and their effect on college planning. Demonstrated enthusiasm for the UW, strong work ethic, exercises sound judgment, professionalism and maturity. Former student ambassador, tour guide, on-campus Resident Adviser, Peer Adviser, Orientation Leader or similar student involvement. Graduate of the UW or a similar research university.