Admissions Counselor

About the role

This role is a remote position based in Phoenix, AZ. Candidates must be located in or near the Phoenix area to be eligible. Available schedules include Sunday–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.

Responsibilities

• Build trust and rapport with prospective students through high-energy, student-centered conversations
• Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
• Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
• Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations
• Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
• Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
• Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
• Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools

Requirements

• Required Bachelor's degree
• Clear, confident phone communication and strong written follow-up
• Comfort with metrics and performance targets
• Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
• Proven ability to manage a high volume of outreach and follow-up

Qualifications

• Warm, confident, and engaging on the phone; you know how to connect with people quickly
• Know how to listen closely, ask strong follow-up questions, and tailor your approach to meet people where they are
• Resilient. You bounce back from rejection and keep showing up with energy
• Stay organized and structured even amid high outreach volume and shifting priorities—you manage your pipeline like a pro
• Coachable, can apply feedback fast, and always want to get better
• Understand that this is a performance role; you're motivated by hitting goals and making a difference
• Thrives in ambiguity, pivots often, and stays motivated and persistent despite repeated rejection or student drop-off

Skills

• Experience in admissions, recruitment, sales, or another student/customer-facing role is a plus

Benefits

• Medical, dental, and vision insurance
• 401(k) match
• Flexible Time Away + paid holidays
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Pay

Compensation package that includes a base salary $47,000 - $56,000 + equity grant. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.

Schedule

Available schedules include Sunday–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.