Admissions Coordinator (Remote)
Position Overview
The Admissions Coordinator serves as the single point of contact for prospective and returning clients, families, and referral sources seeking treatment with The Emily Program. This role plays an essential part in creating a compassionate, responsive, and supportive admissions experience while helping clients access timely, clinically appropriate care.
Success in this position requires
- Strong interpersonal skills
- Emotional intelligence
- Attention to detail
- The ability to balance compassion with performance expectations related to access to care, conversion, responsiveness, and census goals
Schedule
Remote
Full time, 40 hours per week
M-F 10a-7p CST
Compensation Disclosure
Admissions Coordinator: Starting hourly range between $25.00 to $31.25
Final Compensation offered will be within pay range based on qualifications/experience met for the position
How Admission Coordinators Empower Recovery
The position blends relationship-centered engagement with consultative communication and operational coordination in a fast-paced, mission-driven environment. The Admissions Coordinator guides individuals through the full admissions journey, from initial inquiry through admission placement, while helping reduce barriers to treatment and supporting client readiness for care.
Success in this position requires
- Strong interpersonal skills
- Emotional intelligence
- Attention to detail
- The ability to balance compassion with performance expectations related to access to care, conversion, responsiveness, and census goals
Qualifications
- 1–3+ years of experience in healthcare admissions, intake coordination, customer service, patient access, behavioral health, or related client-facing role required.
- Experience in behavioral health, eating disorder treatment, healthcare sales, or high-volume call center environments preferred.
- Sales/customer service experience preferred.
- Experience working directly with clients, families, or patients in emotionally sensitive situations strongly preferred.
- Experience managing multiple priorities and workflows in a fast-paced environment preferred.
- Familiarity with insurance verification, healthcare scheduling, or admissions processes preferred.