Admissions Coordinator (Part Time NOC)

Key Responsibilities

• Provide excellent customer service via phone and in-person interactions
• Promptly answer and return calls in a courteous and professional manner
• Verify insurance eligibility and benefits through online portals and direct communication with payors
• Cook up with internal departments to ensure a seamless admissions process and proper care coordination
• Maintain required authorizations and notify insurance carriers of patient admissions
• Support the admissions and marketing teams to improve communication and streamline the intake process

Preferred Qualifications

• 1+ year experience in a behavioral health or hospital setting
• Prior knowledge of Medicare, Medicaid, and commercial insurance plans
• Experience with insurance verification, pre-authorizations, and utilization management
• Strong customer service and communication skills
• Ability to multi-task in high-pressure, time-sensitive situations
• Familiarity with PCC and medical terminology
• Proficient computer and word processing skills

Minimum Requirements

• A High School Diploma or GED
• Ability to pass a fingerprint background check and drug screening