Admissions Coordinator - Hospital, Full Time, Days

Type: Full Time
Location: UAB Highlands Hospital (100% Onsite)
Schedule: Monday through Friday 4:30am - 1:00pm

What You Will Do

Our Admissions Coordinator is responsible for managing inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.)

Responsibilities And Duties

• Obtain complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices, and in-house departments.
• Obtain required signatures on legal consents and insurance forms.
• Perform required pre-certification, credit referral, or deposit collection.
• Enter data in computer and thoroughly document any incomplete admissions/registrations in the prescribed manner.
• Obtain pre-certification, referral, or authorization number and update patient's file.
• Notify patients, family members, physicians, and/or supervisors of insurance coverage issues, notify patients of co-payments, deductibles, or deposits needed, documenting all information in the computer system.
• Review Physician’s orders for completion and ensure all required information is listed.
• Complete Medicare Compliance and obtain ABN if necessary.
• Knowledge of all Federal, State, and Local Laws pertaining to insurance rules and regulations.
• Utilize multiple computer systems.
• Maintain positive customer service at all times, referring unresolved issues to the appropriate supervisor.
• Answer telephone calls. Follow pre-established script and provide assistance to callers.
• Complete all shift duties in a timely and accurate manner.
• Comply with all safety regulations, policies, and procedures as defined by the client.

Requirements

• High School Diploma or GED or 2+ years of relevant work experience in lieu of the education.
• 1+ years of hospital, medical office, or customer service experience.

What Would Be Nice To Have

• Ability to type a minimum of 35 WPM.
• Familiarity with medical terminology.
• 1 year of experience with Patient Registration.
• 1 year of experience working with medical insurances.

Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program