Admissions Coordinator/Community Relations

Key Responsibilities

• Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries.
• Cook up admission documentation completion, insurance verification, and pre-admission authorization.
• Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments.
• Ensure accurate data entry and timely updates in Point Click Care CRM.
• Facilitate facility tours, referral follow-up, and participate conversion strategies.
• Maintain strong customer service standards at every touchpoint.
• Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions.
• Ensure empty rooms are admit and tour ready on a daily basis.
• Aid with marketing events, community outreach, and relationship development activities.

Education/Requirements

• Experienced - Prior SNF, rehab, or healthcare admission experience strongly preferred.
• Detail-driven - Organized, accurate, and confident managing multiple moving parts.
• Customer-focused - You communicate with empathy, clarity, and professionalism.
• Tech-savvy - Proficient in Microsoft Office, Point Click Care (PCC), Insurance Portals (NaviHealth, Availity, UHC, etc), Hospital Referral Portals (AIDA, CarePort, Wellsky, EPIC).
• Collaborative - A team player who works well with nursing, clinical, and leadership staff.
• Poised & dependable - You bring positivity, composure, and reliability every day.

Benefit Highlights

• Competitive compensation.
• Medical, dental, and vision benefits.
• Paid time off.
• Supportive leadership and room to grow.
• An environment where your work truly makes a difference.

About the Role

Mountain View Health and Rehabilitation in Carson City, Nevada is looking for an Admission Coordinator for our community. As our Admission Coordinator, you will be the first point of communication for referrals, families, and partners. Your professionalism, precision, and warmth will set the tone for a seamless and supportive transition into our facility.

Pay

Competitive compensation.

Schedule

N/A

Qualifications

Experienced - Prior SNF, rehab, or healthcare admission experience strongly preferred.

Skills

Detail-driven - Organized, accurate, and confident managing multiple moving parts.

Benefits

Medical, dental, and vision benefits.

Application Instructions

N/A

Equal Opportunity Employer

Evergreen Healthcare Group is an Equal Opportunity Employer.

Contact Information

Mountain View Health and Rehabilitation
201 Koontz Lane, Carson City, NV 89701, USA