Admissions Coordinator, Alpha - $100,000/year USD
Crossover · Palo Alto, CA · Yesterday
Administrative$50/hrFull-time
What You Will Be Doing
- Replying to prospective family inquiries within 24 hours with professional, clear, and Alpha-consistent messaging
- Organizing and running admissions events, campus tours, and shadow visits from planning through follow-up communications
- Ensuring applicant records remain complete and precise across CRM systems and admissions tools
- Conducting meetings with families to clarify Alpha's approach, respond to concerns, and document key information
- Working alongside campus and admissions team members to maintain a streamlined and effective admissions process
What You Won’t Be Doing
- Rendering final admissions decisions or shaping enrollment policies
- Delivering instruction or managing academic curriculum
- Applying aggressive sales methods or using standardized scripts
- Working in a loosely organized or slow-paced setting
Basic Requirements
- 2+ years of customer-facing experience
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Authorization to work in the United States
Nice-to-have Requirements
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments