Jobs · Customer Service · Texas

Admissions Associate, Waypoint Academy - $75,000/year USD

Crossover · Texas, United States · 2 days ago
Customer Service$37/hrFull-time

What You Will Be Doing

  • Oversight of the admissions inbox, providing prompt, clear, and professional responses to prospective families.
  • Support families throughout the admissions journey with consistent outreach and clearly defined next steps.
  • Plan and implement admissions events, including information sessions, shadow day visits, and community gatherings.
  • Collaborate with on-campus teams to arrange student visits and deliver a seamless family experience.
  • Keep admissions records current and accurate, monitoring all applications and follow-up activities.

Basic Requirements

  • 2+ years of customer-facing or operations-focused experience.
  • Strong written and verbal communication skills.
  • High attention to detail and experience managing records or CRM systems.
  • Ability to stay organized while managing multiple priorities.
  • Comfortable balancing remote work with in-person event responsibilities.
  • Authorized to work in the US and able to attend in-person campus events.

Nice-to-have Requirements

  • Experience in admissions, education, or enrollment operations.
  • Background supporting events or high-touch customer experiences.
  • Experience working in fast-paced, evolving environments.
  • Appreciation for outdoor, experiential, or non-traditional learning models, with the ability to communicate that value naturally to families.

About Waypoint Academy

Nature-based school that blends rigorous academics with real-world challenges.

Admissions Associate Key Responsibilities

Deliver a transparent, responsive, and efficiently managed admissions experience that strengthens enrollment outcomes and builds positive relationships with families.

Job Details

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.

Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5778-US-Rochester-AdmissionsAsso1

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