Admissions and Records Manager

About the role

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college serves approximately 4,000 students and promotes equal opportunity for prospective students and employees. The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government.

Responsibilities

• Supervise the department and staff of the Admissions and Records Office.
• Ensure the security and accuracy of student records in compliance with all Virginia Community College System, federal, and state regulations.
• Maintain a comprehensive knowledge of college policies, procedures, academic programs, and student services to provide accurate information and guidance.
• Coordinate the annual President’s Awards Ceremony.
• Oversee the certification of all graduation candidates and manage the processes related to program completion.
• Review applications for admissions and determine proper program placement for students.
• Serve as the Primary Designated School Official (PDSO) through the Student Exchange Visitor Program (SEVP).
• Evaluate all official college transcripts and award transfer credits toward a student’s program of study.
• Oversee all aspects of the Student Information Systems (SIS) regarding admissions applications, registration, and enrollment.
• Provide training and support for college personnel with the Student Information System (SIS).
• Administer credit for prior learning by evaluating and awarding academic credit for demonstrated subject matter competency gained through prior academic coursework, nonacademic learning, professional work experience, military training, and other nontraditional learning experiences.
• May be required to perform other duties as assigned.
• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Requirements

• Knowledge of general office practices, procedures, and administrative operations.
• Strong organizational, oral, written communication, and computer skills.
• Capacity to manage multiple priorities, meet deadlines, and adapt to changing priorities in a fast-paced, team-oriented environment.
• Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced proficiency with current Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Demonstrated experience supervising, leading, or facilitating the work of others.

Qualifications

• Demonstrated success working within a higher education environment and understanding of academic policies and procedures.
• Previous experience utilizing PeopleSoft Student Information System (SIS) or comparable student information systems to support complex college processes.
• Knowledge of federal regulations governing international students, including the Student and Exchange Visitor Program (SEVP), and experience providing services to international student populations.
• Demonstrated leadership skills with the ability to coordinate the work of others while maintaining high-quality customer service.

Schedule

Monday–Friday