Admissions Advisor - Waterbury, CT (on site, downtown)

Your Role

As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University’s online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it’s about creating pathways for students and showing their dreams are achievable.

Essential Accountabilities

• Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
• Dedication to a noble calling – committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth.
• Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals.
• Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey.
• Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience.
• Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives.
• Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students’ lives.
• Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
• Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
• Embrace other responsibilities that contribute to our mission and goals as they arise.

Minimum Qualifications & Competencies

• Genuinely student-centric…institutional traditionalists need not apply!
• Our students are the reason we exist!
• An associate degree (required), with a bachelor’s degree preferred—or a blend of experience and education that demonstrates your readiness for this role.
• Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it’s about the team…it’s not about you!
• Polished and articulate communications skills as a Post representative
• Highest level of integrity and self-drive
• Culturally progressive…the organization is a living organism that requires constant nurturing.
• Heroes and victims need not apply! It is only about the team and mission
• Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections.
• Exceptional communication and Make It Personal skills, including a warm and engaging phone presence.
• Strong technical skills and proficiency in Microsoft Office and relevant database software.
• Flexibility to work weekend hours as needed.
• Receptive to developmental feedback and responds appropriately.

Remote Work Requirements

• This position offers the option to work remotely.
• Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections).
• Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality.
• To test your speed, visit www.speedtest.net (select Boston, MA–Comcast).
• Candidates are responsible for ensuring their internet meets these standards before the start date.
• A dedicated, quiet home workspace free from distractions is also required.