Admissions Advisor
About the role
The College of Healthcare Professions, part of HCA Healthcare, seeks an Admissions Advisor to recruit qualified applicants in accordance with state, federal, accreditation, and company policies while upholding the highest ethical standards. The role involves managing inquiries, conducting prospect phone contacts, scheduling interviews, and following up with applicants. It also requires adherence to CHCP’s philosophy and core values — Innovation, Compassion, Accountability, Respect, and Excellence — to provide quality services, foster staff growth, recognize employees, follow sound economic principles, and create an environment aligned with CHCP’s values.
“Bricks and mortar do not make a hospital. People do.” – Dr. Thomas Frist, Sr., HCA Healthcare Co‑Founder
Responsibilities
- Accurately and completely explain educational programs, expected outcomes, and student services to students and parents.
- Manage inquiries to achieve prompt contact and performance activity weekly goals, utilize approved recruitment policies/formats, make prompt and effective contact with inquiries, and redirect unqualified candidates based upon incompatible career goals.
- Participate in appropriate recruitment and enrollment activities including: open houses, local presentations, training sessions, orientation programs, career days, graduation, and etc.
- Secure new inquiries by directly asking phone and in‑person contacts about referrals of others to contact that may be interested in programs offered.
- Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.
- Accurately forecast projected new students with Director of Admissions or campus management.
- Consistently conduct follow‑up meetings, monthly at a minimum, with all applicants to ensure successful matriculation.
- Meet with representatives of various agencies to perform public relations duties at functions deemed appropriate by college management.
Qualifications
Education: GED or HS Diploma required; Certification/Licensure or Associate's Degree or higher preferred.
Experience: 1–3 years of experience in admissions, sales, customer service, or high‑volume outbound calling; experience using CRM systems and maintaining accurate documentation; experience working in a fast‑paced, goal‑driven environment.
Skills
Must be proficient in Microsoft Office (Excel, Outlook, Word) and data entry.
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental