Admissions Advisor

About the role

CFS has partnered with a mission-driven higher education organization in seeking an Admissions Advisor to support prospective students through the admissions process.

Key Responsibilities

• Conduct virtual information sessions for prospective students.
• Follow up with student inquiries and applications via phone, email, and virtual platforms.
• Guide students through the admissions and enrollment process.
• Assist applicants with submitting required documentation, including identification and high school transcripts.
• Provide information about academic programs, admission requirements, and student resources.
• Support students who may be returning to school after an extended time away from education.
• Help applicants navigate online systems and complete enrollment-related tasks.
• Maintain timely communication with prospective students to encourage application completion.
• Participate in occasional evening and weekend recruitment events.

Qualifications

• Bilingual in English and Spanish (required).
• Associate degree or equivalent combination of education and experience.
• 1-3 years of experience in customer service, admissions, recruitment, sales, or a related field.
• Strong interpersonal and communication skills.
• Comfortable speaking with prospective students from diverse backgrounds.
• Strong technology skills and ability to navigate online platforms and virtual meetings.