Admission Registration Specialist 1-27238

Responsibilities

• Collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information.
• Consistently has patient sign and scan all necessary documents for completion of the admission process.
• Consistently and accurately obtains and interprets the patient's insurance benefits and communicates this information accurately to the patient and co-workers.
• Determines the patient's financial obligation and communicates this information accurately and respectfully.
• Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements.
• Performs the admission notification (NOA) process to secure payment for patient’s inpatient stay.
• Communicates hospital policies governing the revenue cycle to patients and internal customers.
• Discusses and negotiates patient's financial responsibility for upcoming visits/procedures and past due balances.
• Responds to and directs telephone inquiries from patients, payers, physicians, and other persons and entities.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, and ensures adherence in a manner that reflects honest, ethical, and professional behavior.
• Attends regular EPIC training sessions and other sessions related to Admitting functions.

Requirements

• High school graduate or equivalent.
• 0-1 year of experience.
• Basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
• Excellent communication and outstanding customer service and listing skills.
• Basic keyboarding skills.
• Strong problem-solving skills.
• Team-oriented, open-minded, flexible, and willing to learn.
• Strong attention to detail and accuracy.
• Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast-paced and challenging department.
• Ability to follow oral and written instructions and established procedures.
• Ability to function independently and manage own time and work tasks.
• Ability to maintain accuracy and consistency.
• Ability to maintain confidentiality.

Qualifications

• Associates Degree in Accounting or Business Administration (preferred).
• Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service (preferred).
• Knowledge of insurance and governmental programs, regulations, and billing processes (e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc.), managed care contracts and coordination of benefits (preferred).
• Working knowledge of medical terminology and anatomy and physiology (preferred).

Skills

• Physical Demands: Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Benefits

The Admissions Registration Specialist I position at Rush University Medical Center offers competitive compensation and benefits. Rush offers exceptional rewards and benefits, including:

• Pay Range: $17.63 - $27.77 per hour.
• Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data.
• Offers may vary depending on the circumstances of each case.

For more information about Rush’s benefits, please visit our Rush benefits page.