Admission Coordinator

Hermitage Hall (a UHS company) is one of Middle Tennessee's largest stand-alone psychiatric residential treatment hospitals. Licensed by the Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years. Located southwest of downtown Nashville, off I-65 at the Wedgewood exit, our team of over 130 high-quality employees describe working here as family-oriented, therapeutic, and value-clarifying.

About the role

The Admission Coordinator supports the purpose and procedure of the entire admission, treatment, and review process. This role involves communicating effectively with referral sources and guardians to answer inquiry calls, provide program descriptions, and educate on the referral process. The coordinator reviews collateral information to determine if referrals meet program criteria, completes precertification with insurance providers when necessary, and coordinates admissions into the facility. Additionally, the role includes completing all admission paperwork with clients and guardians, communicating with other departments to ensure a smooth handoff and transition for clients, and coordinating with internal agencies regarding referral status, dispositions, and upcoming admission projections.

Responsibilities

• Ensures accurate information of daily census and potential admission information.
• Monitors and evaluates intake/admission information and insurance verification details.
• Completes admission assessments in a timely manner and makes appropriate referrals for clients not clinically appropriate for admission.
• Communicates pertinent information to administrators and managers/directors prior to admission.
• Obtains and disseminates additional clinical information related to potential patients to appropriate staff for discussion of concerns and admission approval.

Requirements

• Minimum of a Bachelor’s Degree in Counseling, Psychology, Social Services, or Nursing (BSN or RN). Master’s level preferred.
• One year of experience working in a clinical setting providing direct patient care and/or previous admission experience.
• Ability to complete clinical assessments.
• Strong experience meeting deadlines and monthly admissions requirements.
• Must be at least 21 years of age.
• Must complete a mandatory two-week new hire orientation (Monday–Friday).
• This role requires a full background check including fingerprinting, drug screening, and employment verification.

Benefits

• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive compensation.
• Excellent medical, dental, vision, and prescription drug plan.
• 401k plan with company match.
• Generous paid time off.
• Free meals.