Admission and Academic Advisor (Student Services Professional II)

Location: Fullerton, CA

About the Role

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, learning, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education.

The Elementary and Bilingual Education department within the Division of Academic Affairs prepares educators for Transitional Kindergarten through eighth grade. It offers multiple subject credentials, bilingual authorization, and master’s programs. The College of Education is home to over 1,200 credential and graduate students, focusing on closing the opportunity gap. The department credentials the largest number of teachers of any public institution in California and has the largest Ed.D. program in the CSU system.

Responsibilities

• Coordinate the admission process, procedures, and student advising for credential and graduate programs in the Elementary and Bilingual Education Department.
• Provide information on admission requirements, program completion requirements, academic notice, and stop-out policies for credential and master’s students.
• Assist students with class selection and transcript evaluation using university and department policies.
• Monitor graduate writing requirement completion and review and recommend approval of graduation checks.
• Coordinate outreach and recruitment activities, with a focus on underrepresented populations.
• Organize program overviews and new student orientation, as well as admission interviews and cohort assignments.
• Maintain and update program websites and social media content.
• Participate in meetings, committees, and trainings.
• Collaborate with the student teaching placement coordinator for incoming and re-entry students.
• Work with the department chair on content development and updates to student candidate handbooks and forms.
• Collaborate with the Center for Careers in Teaching to ensure program updates are communicated to future teachers.
• Perform other duties as assigned.

Qualifications

Essential Qualifications:

• Bachelor’s degree or equivalent from an accredited four-year college or university in behavioral sciences, public administration, business administration, or a job-related field, plus two years of professional experience in student services or a related field.
• A master’s degree in a job-related field may substitute for one year of professional experience.
• General knowledge of organizational management, research, and interview techniques.
• Ability to interpret and apply program rules and regulations, obtain factual information through interviews, and advise students on complex matters.
• Ability to reason logically, use initiative in planning work assignments, and implement long-range program improvements.
• Ability to plan, develop, coordinate, supervise, and organize programs and activities.
• Ability to interact with a diverse student population, faculty, staff, and the public.
• Strong verbal and written communication skills, with the ability to learn campus procedures and organizational knowledge.
• Must satisfactorily complete a background check, including a criminal records check, as a condition of employment.

Preferred Qualifications:

• Experience working within educator preparation programs or supporting students pursuing careers in education, including knowledge of undergraduate-to-credential pathways and graduate pathways.
• Experience in a higher education setting.
• Knowledge of CMS/PeopleSoft or similar systems.
• Familiarity with university catalogs and publications related to teacher credential programs, including integrated and traditional pathways.
• Proficiency with software programs for developing workshops, correspondence, and student tracking databases.
• Previous experience promoting or advising for teacher preparation programs.
• Ability to compile, collect, and analyze data for program review and annual reports.

Skills

• Inclusive leadership and commitment to Just, Equitable, and Inclusive Education (JEIE) principles. Applicants must provide a JEIE statement addressing:
  • How JEIE principles have informed or will inform their work.
  • What justice, equity, and inclusion mean to them.
  • Experience working with diverse populations.
  • How issues of justice, equity, and/or inclusion have impacted them personally or professionally.
• Valid California driver’s license and/or reliable means of transportation for local travel.

Pay

Classification Range: $5,083 - $7,228 per month. Hiring range depends on qualifications, not anticipated to exceed $5,083 - $5,524 per month.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening, and/or weekend hours.

Benefits

• Health plans including prescription drug coverage.
• Dental and vision coverage.
• Income protection benefits, including life insurance and disability.
• Retirement plan through CalPERS.
• Tuition waiver for employees and dependents (if eligible).
• FlexCash (in lieu of health and dental).
• Employee Assistance Programs.
• 15 paid holidays.