Academic Advisor (Student Services Professional II)
California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. As part of the 23-campus CSU system, Chico State educates a diverse student body, with over half identifying as first-generation college students. The University is committed to recruiting candidates who embrace values of student success, equity, and inclusion, and who have demonstrated experience working with diverse populations.
About the Role
Working independently, the Student Services Professional II (SSP II) performs moderately complex professional student services work to support student success. Under the direction of the NSC College Advising and Retention Specialist (CARS), responsibilities include direct academic advising for majors and minors within NSC departments/programs. The incumbent will use basic interviewing and counseling techniques to assist students in making timely progress toward their degree objectives.
With a focus on specific populations, this SSP II will conduct outreach to current and incoming students and assist with the NSC Student Success Center in Holt Hall. In collaboration with the Chair of the Department of Mathematics and Statistics, the incumbent will organize and supervise the mathematics tutoring program and the math learning lab.
Responsibilities
- Provide direct academic advising for majors and minors within NSC departments/programs.
- Assist students in making timely progress toward their degree objectives using basic interviewing and counseling techniques.
- Conduct targeted outreach to current and incoming students.
- Support the NSC Student Success Center in Holt Hall.
- Organize and supervise the mathematics tutoring program and the math learning lab in collaboration with the Chair of the Department of Mathematics and Statistics.
Requirements
- Two years of full-time professional experience in a student services program area or related field, demonstrating competence and potential for growth.
- Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field.
- A Master’s degree in a job-related field may substitute for one year of professional experience.
- Additional specialized experience may substitute for required education on a year-for-year basis.
Preferences
- History of effectively establishing and maintaining cooperative working relationships within a diverse student population.
- Experience hiring, training, scheduling, and evaluating students or staff.
Pay
CSU Classification Salary Range: $60,996 - $86,736 per year.
Schedule
Full-time, 12-month position. Work schedule: Monday–Friday, 8:00 AM–5:00 PM. Summer schedule: Monday–Thursday, 7:00 AM–5:30 PM.
Benefits
- Eligibility for benefits including tuition fee waiver (if eligible).
- Sick leave, vacation, and health insurance.
- For more information, visit CSU Employee Benefits Summary.
Additional Information
Applicants may be required to disclose any final administrative or judicial decisions regarding sexual harassment within the last 7 years after meeting minimum qualifications and before an offer of employment is extended. Final-stage applicants must sign a release form authorizing the release of employment-related information by current or former employers.
The successful candidate may be required to complete a background check, including a criminal records check, sexual offender registry check, and/or fingerprinting, prior to assuming the position. Failure to satisfactorily complete the background check may impact the job offer or continued employment.
This position is considered sensitive and involves responsibility for the safety and security of Level 1 protected data. The incumbent is also a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.
Chico State is located in Northern California, 90 minutes from Sacramento and a three-hour drive from the San Francisco Bay Area. The campus offers natural beauty, outdoor activities, and a thriving arts and music scene. Chico State acknowledges its location on the ancestral lands of the Mechoopda people.