Academic Advisor (Student Services Professional II)

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who embrace values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment.

About the Role

Working independently, the Student Services Professional II (SSP II) performs moderately complex professional student services work to support student success. Under the primary direction from the NSC College Advising and Retention Specialist (CARS), responsibilities include direct academic advising for majors and minors within NSC departments/programs. The incumbent will use basic interviewing and counseling techniques to assist students in making timely progress toward their degree objectives. With a focus on specific populations, this SSP II will target outreach to current and incoming students and assist with the NSC Student Success Center in Holt Hall.

In collaboration with the Chair of the Department of Mathematics and Statistics, the incumbent will organize and supervise the mathematics tutoring program and the math learning lab.

Responsibilities

• Provide direct academic advising for majors and minors within NSC departments/programs.
• Use basic interviewing and counseling techniques to assist students in making timely progress toward their degree objectives.
• Conduct targeted outreach to current and incoming students.
• Assist with the NSC Student Success Center in Holt Hall.
• Organize and supervise the mathematics tutoring program and the math learning lab in collaboration with the Chair of the Department of Mathematics and Statistics.
• Hire, train, schedule, and evaluate students or staff (preferred qualification).

Requirements

• Two years of full-time professional experience in one of the student services program areas or in a related field; experience should demonstrate competence and indicate potential for further growth.
• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• A Master’s degree in a job-related field may be substituted for one year of professional experience.
• Additional specialized experience demonstrating successful application of the knowledge and abilities of a Student Services professional may be substituted for required education on a year-for-year basis.

Preferences

• History of effectively establishing and maintaining cooperative working relationships within a diverse student population.
• Experience hiring, training, scheduling, and evaluating students or staff.

Schedule

• Full-time, 12-month position.
• Work Schedule: Monday–Friday, 8:00 AM–5:00 PM.
• Summer Schedule: Monday–Thursday, 7:00 AM–5:30 PM.

Pay

CSU Classification Salary Range: $60,996 - $86,736 per year.

Benefits

• Tuition fee waiver (if eligible).
• Sick leave and vacation.
• Health insurance.
• Additional benefits available; for more information, visit CSU Employee Benefits Summary.

Additional Information

Applicants may be required to disclose whether they have received a final administrative or judicial decision determining that they have committed sexual harassment within the last 7 years, but only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process may also be required to sign a release form authorizing the release of information by their current and/or former employers concerning any substantiated allegations of misconduct.

The successful candidate may be required to complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment.

This position is considered sensitive and requires the incumbent to ensure the safety and security of Level 1 protected data, which is confidential information protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About Chico State

Chico State offers high-quality graduate and undergraduate programs with exceptional research experiences, faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources, equipping them to solve the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene.

Chico State acknowledges that it stands on lands originally occupied by the Mechoopda people and recognizes their distinctive spiritual relationship with this land, its flora, fauna, and waters. The University is mindful that the campus resides upon sacred lands that have sustained the Mechoopda people since time immemorial and continue to do so today.