Adminstrative Officer

Key Responsibilities

• Enter and update employee and assignment data accurately in the client and internal systems.
• Maintain current and complete records for all assigned employees supporting the client.
• Process new hire and position change information in a timely and accurate manner.
• Create, issue, and deactivate employee ID badges in line with client and Securitas security protocols.
• Set and adjust badge access levels based on approved site and role requirements.
• Track badge inventory and coordination of replacement or new badges as needed.
• Serve as the first point of contact for employee questions related to schedules, site procedures, and basic policy information.
• Research and resolve routine employee inquiries, escalating only when outside defined guidelines.
• Schedule and coordinate required training for employees assigned to the client (onboarding, site-specific, and refresher training).
• Maintain training calendars and send training invitations, reminders, and confirmations.
• Record training attendance and completion in the designated systems and generate basic training status reports.
• Perform high-volume, accurate data entry to support reporting and compliance requirements for the global client.
• Ensure all data and documentation comply with client requirements, company policies, and confidentiality standards.
• Generate and distribute standard reports as requested by the client or management.

Qualifications

• Previous experience in an administrative, HR, or staffing support role, preferably in a high-volume or large client environment.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency with Microsoft Office (especially Excel and Outlook) and ability to learn new HR/client systems quickly.
• Experience working with databases or HRIS/timekeeping/badging systems is preferred.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
• Clear and professional communication skills, both written and verbal.
• Customer service mindset with the ability to respond to employee and client inquiries in a helpful and professional manner.
• Ability to maintain confidentiality and handle sensitive information in line with company and client requirements.
• Proven ability to follow established processes and procedures while maintaining accuracy and compliance.
• High school diploma or equivalent required; additional coursework or certification in HR, business, or a related field is a plus.

About the Role

Securitas plays an essential role for our clients and in society. The Administrative Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers.

Compensation & Benefits

Depending on experience, Securitas will offer an hourly rate of $22.00 - $24.00 per hour plus a great benefit package that includes:

• Key Responsibilities
• Qualifications
• About the Role
• Compensation & Benefits

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.

About The Team

Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.