Administrator, Training Development and Administration

Join our American Airlines family and travel the world while growing your expertise. This role offers a great foot in the door to the Training, Cargo and Airport Operations groups within corporate headquarters as a member of the Airport Readiness team within the Cargo & Airport Excellence division.

About the role

This position is responsible for providing technical and administrative support for users of the Learning Management System (LMS) which includes Airport Customer Care, Cargo, Cabin Appearance, Ground Operations, Control Centers and Service Recovery teams.

Responsibilities

• Assisting with employee training records for DOT, FAA, TSA, OSHA, EAP and company-related training programs in the LMS system
• Creating class and OJT offerings and assisting students with registrations for courses
• Generating training reports for management and field personnel, as requested

Requirements

• High school diploma or GED equivalency
• At least 2 years of work experience

Preferred qualifications

• Airport customer service experience

Skills

• Knowledge of Microsoft Office, including Word, Excel, Outlook, etc.
• Strong critical thinking skills
• Ability to work independently with excellent time management and work prioritizing skills
• Ability to perform in a fast-paced environment, handle multiple tasks, and function as an integral part of a team
• Ability to interact professionally with all employees and regulatory agencies
• Knowledge of the American Airlines Learning Management System (LMS)

Pay

The pay range for this role is $42,000 to $59,000, taking into account the qualifications and experience of the selected candidate.

Benefits

• Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, access to health, dental, prescription and vision benefits, virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: Tools, resources and support for personal well-being.
• 401(k) Program: Available upon hire; employer contributions available after one year depending on workgroup.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.