Administrator, Salesforce CRM System – Information Technology (IT)

Summary of Essential Duties and Responsibilities

• Manages and optimizes the Firm's Salesforce CRM platform.
• Serves as a liaison between marketing, business development, and client relationship teams.
• Collaborates with the marketing technology team, business development professionals, and IT to deliver technical solutions.
• Supports marketing, business development, and client relationship initiatives.
• Partners with the marketing technology team, business development professionals, and IT to deliver technical solutions that enable efficient client development and marketing campaign execution.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• Minimum three to five years of hands-on Salesforce administration experience with a proven track record of system configuration and optimization.
• Experience in a law firm or comparable services industry preferred.
• Salesforce Administrator Certification (ADM-201) required.
• Salesforce Advanced Administrator (ADM-211) or Platform App Builder preferred.
• Working knowledge of the varying nature of software projects and capable of working effectively on small, medium, and large projects in a professional services environment.

Pay

Competitive compensation and benefits in a stimulating work environment.

Schedule

Flexible schedule to accommodate the needs of the position and the Firm.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.