Administrator - Home and Community Based Services

About the role

Responsible for the overall leadership and management of either a home health or hospice agency, including meeting established goals and outcomes, ensuring regulatory and organizational compliance, directing and coordinating work and financial and operational stability.

Responsibilities

• Creates and maintains a culture of safety for employees and clients.
• Ensures a quality assurance performance improvement (QAPI) program is established.
• Proactively communicates any necessary changes, issues and/or concerns to clients, families and staff.
• Responds quickly and openly to clients' needs and ensures they are being met.
• Ensures staff are educated on current clinical information and are trained on clinical practices.
• Holds self and team accountable to achieve and sustain desired outcomes, such as regulatory compliance, operational budgets and staff and client engagement.
• Ensures HIPAA compliance, and assures client rights are protected and communicated to clients and families.
• Effectively initiates, directs and coordinates all projects as assigned.
• Expresses ideas and direction clearly, concisely and effectively.
• Provides supervision, coaching and mentoring based on staff needs.
• Ensures proper staffing and supervision of staff during all service hours.
• Follows up thoroughly and consistently.
• Addresses staff issues, budget considerations, employee satisfaction and safety concerns.
• Captures data collection and ensures reports are completed and sent to the appropriate governing body.
• Maintains agency compliance with legal, regulatory and accreditation requirements.

Requirements

• Bachelor’s degree in healthcare administration, nursing or related field required.
• Master’s degree preferred.
• Five years' experience in a home health, hospice or relevant healthcare setting required.
• Previous leadership experience and healthcare experience, preferably in a home health or hospice agency.
• Licensure for state of practice is required.
• Current valid driver’s license, and must meet all medical guidelines for Sanford Health Category II drivers.