Administrator / Executive Director
Sterling Healthcare Management · Elwood, IN · 1 mo ago
On-siteInformation TechnologyFull-time
About the Role
We are looking for an experienced, decisive, and people-centered Administrator to lead the overall operations of our skilled nursing community. You will oversee clinical, financial, regulatory, and human resources functions, build a strong team culture, drive census growth, and ensure our residents receive exceptional care every single day. If you are a licensed administrator who leads with integrity, holds high standards, and genuinely loves long-term care — we want to meet you.
Benefits
Benefits for Full-Time Staff Include:
- Medical, Dental, Vision and Prescription Drug Insurance
- 401(K) with company match
- PTO
- Virtual Doctor Visits - Telehealth
- Flexible Spending Account (FSA)
- Life and AD&D Insurance
- Disability Insurance
- KISx Card (surgery and imaging program)
- Tuition Reimbursement
- Daily Pay Available
- Fun, Creative, and Mission-driven work environment
- Supportive leadership that values your ideas
Responsibilities
Operations & Leadership
- Lead all day-to-day operations of the skilled nursing community across all departments and all shifts
- Build, develop, and retain a high-performing interdisciplinary leadership team
- Foster a culture of accountability, compassion, teamwork, and resident-centered care
- Conduct regular department head meetings, leadership rounds, and staff visibility on all shifts
- Ensure all departments operate in alignment with the community's mission, values, and standards
Clinical & Regulatory
- Ensure compliance with CMS Conditions of Participation, state health department regulations, and all applicable federal and state laws
- Lead survey preparation and manage the facility's response to annual state inspections and deficiencies
- Oversee clinical quality metrics including falls, pressure injuries, hospitalizations, and infection rates
- Support and partner with the Director of Nursing on clinical operations and staffing
- Ensure the QAPI program is active, data-driven, and producing measurable improvement
Financial Performance
- Manage the community's operating budget, census development, and financial performance
- Monitor daily census by payer mix and partner with Marketing & Admissions to drive occupancy
- Review and manage labor costs, overtime, agency utilization, and departmental expenses
- Ensure accurate and timely Medicare, Medicaid, and private pay billing in partnership with the Business Office
- Report financial performance to ownership and regional leadership on a regular basis
Human Resources & Culture
- Oversee recruitment, hiring, onboarding, performance management, and retention of all team members
- Address team member relations issues promptly, fairly, and in compliance with applicable employment law
- Champion team member recognition, engagement, and a positive workplace culture
- Ensure compliance with OSHA, HR policies, and all applicable employment regulations
Resident & Family Relations
- Maintain an open-door policy for residents, families, and team members
- Respond to and resolve resident and family concerns and grievances promptly and professionally
- Ensure resident rights are protected and upheld throughout the community at all times
- Participate in care conferences and maintain visibility and relationships with residents and families
Requirements
- Current, unrestricted Nursing Home Administrator (NHA) license in the state of practice required
- Minimum 2 to 3 years of experience as a licensed Administrator or Executive Director in a skilled nursing or long-term care setting
- Strong working knowledge of CMS regulations, state survey process, and long-term care operations
- Proven track record of financial management, census development, and regulatory compliance
- Demonstrated ability to lead, develop, and retain a high-performing interdisciplinary team
- Strong communication, conflict resolution, and organizational skills
- Experience with electronic health record systems and operational reporting tools