Administrator

The Impact You Will Make

• Create a customer-focused environment through phone interactions, appointment scheduling, and team member onboarding.
• Manage contract processing and quality control, including verifying contract validity.
• Handle banking duties such as cash receipt entry, deposit slips, credit card transactions, and bank deposits.
• Process cemetery orders and maintain records of Interment Order and Authorization (IOA).
• Support HR functions by coordinating onboarding responsibilities.
• Oversee accounts payable and receivable, ensuring timely payment of bills and collection of balances.
• Prepare and log deeds and certificates, and handle trust certificates.
• Manage work and memorial orders, and participate in white board meetings.
• Perform reporting tasks as needed, including Trust, state required, and month-end processing.

Core Competencies

• Compassion - Demonstrates genuine care and empathy towards others.
• Customer Focus - Prioritizes meeting customer expectations and requirements.
• Ethics and Values - Adheres to company policies and maintains confidentiality.
• Basics - Possesses multi-line phone skills, filing abilities, typing speed, basic math, and computer proficiency.
• Team Focus - Demonstrates organizational skills, multitasking efficiency, and ability to work independently or as part of a team.

Qualifications

• High School equivalency required.
• One year of experience in administration or customer service.
• Availability to work some holidays, evenings, and weekends as needed.

Benefits

• Medical, Dental, Vision, Life, AD&D, STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

Pay Range

The pay range for this role is based on a wide range of factors including skill set, experience, training, licensure, certification, and organizational needs.

About the Role

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. We believe that grief is a natural and beautiful part of the human experience and provide compassionate and personalized support.

Company Investment in You

We are committed to providing a quality work environment and opportunities for personal and professional growth. Our benefits package includes medical, dental, vision, life, AD&D, STD insurance, tuition reimbursement, anniversary awards, career advancement, and training programs, as well as employee assistance funds and referral bonuses.

Equal Opportunity Employer

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce.