Administrative Volunteer

Key Responsibilities

• Assist with general clerical and administrative office duties.
• Absorb and relay nonclinical information regarding supplies, equipment, or support needs to hospice staff via outbound phone calls using approved scripts.
• Organize, file, scan, copy, and prepare documents as assigned.
• Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders.
• Support data entry and database updates as directed by hospice staff.
• Aid in mailings, labeling, inventory organization, and office supply management.
• Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines.
• Provide administrative support for volunteer services, bereavement programs, or special projects as needed.
• Follow hospice office policies, procedures, and safety guidelines.
• Complete assigned documentation or tracking of activities as required.

Qualifications

• Organized and detail-oriented.
• Effective communication skills.
• Professionalism and reliability.

Requirements

• Minimum Age Requirement: 18+ years old.
• Completion of hospice volunteer training, including topics such as hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care.
• Background check and health screening (including TB testing).
• Adherence to HIPAA and confidentiality policies.
• Reliable attendance and communication, commitment to scheduled volunteer hours.
• Adheres to infection control and safety procedures in accordance with hospice policy.