Administrative Technician - Public Health

Hiring Agency: Health & Human Services - Agency 25
Location: Lincoln, NE
Hiring Rate: $18.965

About the role

Join the Occupational Licensure Team at the State of Nebraska’s Department of Health and Human Services (DHHS) as a full-time Administrative Technician and play a vital role in supporting health professionals across Nebraska. This position offers a meaningful career path, excellent benefits, and the chance to positively impact public health and safety through efficient and accurate licensure support.

Responsibilities

• Review and process licensure and certification applications
• Ensure accuracy of documents such as transcripts and exam scores
• Issue, renew, audit, reinstate, and inactivate licenses in accordance with state regulations
• Prepare materials for board meetings and coordinate logistics as needed
• Maintain and update licensing data using the My License Office (MLO) system
• Respond to inquiries from applicants, licensees, and the public
• Provide accurate information regarding requirements, statutes, and regulations
• Perform general office tasks including answering phones, managing correspondence, and maintaining records

Requirements

• Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/or technical support work, including use of computer software such as word processing, spreadsheets, and database management

Qualifications

• Preferred: 1-2 years of experience performing administrative support
• Proficiency in Microsoft Office Suite (including Access and PowerPoint)
• Knowledge of HIPAA or experience handling confidential documents

Skills

• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Ability to interpret and explain legal documents and state regulations
• High ethical standards and integrity
• Comfort working independently while seeking guidance when necessary

Benefits

• State-matched retirement contributions of 156%
• 13 paid holidays per year
• Generous paid leave
• 79% employer-paid health insurance
• Dental and vision insurance
• Employer-paid $20,000 life insurance
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF) eligibility
• Career advancement
• Supportive, team-oriented work culture
• Ongoing training and professional development

Pay

$18.965 per hour