Administrative Care Technician

About the role

The Administrative Care Tech contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Administrative Care Tech functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. As a member of the patient care team, the Administrative Care Tech assists the nursing staff in providing basic patient care.

Responsibilities

• Greet patients and visitors in waiting areas, directing them to other departments, and keeping them informed of wait times.
• Promotes a positive, customer-oriented demeanor.
• Perform patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts.
• Disassemble and file charts after discharge.
• Maintain patient confidentiality at all times.
• Perform rounding and respond to call lights and patient requests.
• Assist in the setup, removal, and cleaning of equipment.
• Identify malfunctioning equipment and initiate repairs.
• Monitor unit and patient rooms to assess availability of supplies.

Qualifications

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• High School Graduate / GED
• No Travel Required

Benefits

St. David's Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note

The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.