Administrative Technician III - Hope Center

This position is located in Oklahoma City, Oklahoma. Full-time, 8 a.m. – 5 p.m. in an office setting. Occasional job-related travel; must possess a valid driver’s license and maintain required car insurance.

Pay

Annual salary: $34,999.65 plus full state employee benefits.

Requirements

• 24 months of clerical office experience, or an equivalent combination of education and experience

Responsibilities

• Serve as the Navigator at reception by assisting customers with inquiries, answering general questions, entering and retrieving client information in the computer, and uploading documents timely and accurately
• Demonstrate the ability to handle difficult situations with respect and courtesy
• Serve as the EBT clerk
• Make appropriate program referrals to community resources
• Provide a high level of customer service to both internal and external customers, ensuring that inquiries and concerns are handled professionally and promptly
• Participate in individual and staff conferences
• Attend all mandatory trainings associated with the position
• Write, present, and interpret information in a clear, concise, and organized manner
• Maintain compliance with Adult and Family Services business processes, policies, and standards
• Perform various backup duties as required