Administrative Team Lead

Responsibilities

• Manage daily office operations effectively.
• Provide coaching, training, and feedback to employees to ensure professional growth.
• Oversee administrative support and customer service activities.
• Ensure efficient handling of collections customer service tasks.

Requirements

• 2+ years of management experience.
• Proficiency in office management and customer service.
• Strong skills in training and coaching employees.

Qualifications

• Experience working in a high client-interaction environment.
• 2+ years of supervisory experience.

Skills

• Management experience.
• Office management and customer service skills.
• Training and coaching abilities.

Benefits

• Medical, dental & vision coverage.
• Critical Illness, Accident, and Hospital insurance.
• 401(k) Retirement Plan.
• Life Insurance (voluntary).
• Short and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Pay and Schedule

• The pay range for this position is $18.00 - $19.00/hr.
• First shift hours from 8 AM to 5 PM.
• Bonuses based on attendance.
• Access to parking provided behind the building.

About the Role

We are a family-owned collections company based in downtown Louisville. Our mission is to foster a collaborative work environment where our team members can grow professionally and personally. As the Administrative Manager, you will lead a team of administrative associates and collections specialists, ensuring that our office runs smoothly and efficiently.

Work Environment

The position offers first shift hours from 8 AM to 5 PM, with bonuses based on attendance. Employees have access to parking provided behind the building. The work environment is set within a collections company, fostering both administrative and collections service teams.

Job Type and Location

This is a Contract position based out of Louisville, KY.

Application Deadline

The position is anticipated to close on Aug 6, 2026.