Administrative Support Specialist I - Sr 633328

About the role

This position provides information to callers regarding individual study, outreach, and online courses; enrolls individual study students; maintains and prepares student records and reports; processes payments; serves as a communicator for critical student information and interacts with public both on and off campus; manages Canvas courses and exam program; performs administrative duties of a complex nature; provides secretarial support to staff, routes mail and callers; maintains and updates databases; prepares reports of student enrollment; assists in researching topics; may supervise other clerical staff and/or student; serves as back-up to other Individual Study staff when necessary; all other duties as assigned.

Responsibilities

• Provides information to callers regarding individual study, outreach, and online courses;
• Enrolls individual study students;
• Maintains and prepares student records and reports;
• Processes payments;
• Serves as a communicator for critical student information and interacts with public both on and off campus;
• Manages Canvas courses and exam program;
• Performs administrative duties of a complex nature;
• Provides secretarial support to staff, routes mail and callers;
• Maintains and updates databases;
• Prepares reports of student enrollment;
• Assists in researching topics;
• May supervise other clerical staff and/or student;
• Serves as back-up to other Individual Study staff when necessary;
• All other duties as assigned.

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Admin Supp Spclt I: Highschool and 1 year of clerical/customer service experience.
• Admin Supp Spclt II: Highschool and 2 years of clerical/customer service experience.
• Admin Supp Spclt Sr: Highschool and 3 years of clerical/customer service experience.

Qualifications

• Post-secondary education may substitute for years of required experience.
• Bachelor's Business, Education, or related field of study
• Bachelor’s degree, and one year experience working with OSU student information system and familiarity with one or academic college degree requirements;
• Four years of clerical, administrative, and customer service experience in a business or higher education environment;
• Competency using office machines such as multi-line telephone system, copier, facsimile machine, personal computers and standard computer software such as Microsoft Word, Excel, Outlook and working in a Windows environment.

Skills

N/A

Benefits

N/A

Pay

$13.50 - $20.00 Hourly

Schedule

Monday through Friday, 8:00am-5:00pm.

Hiring Range

Regular Continuous/Until Further Notice

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.