Administrative Support Specialist

About The Role

Clarvida is seeking an Administrative Support Specialist to serve as a key point of contact for clients, staff, and community partners while supporting the daily operations of our office. This role plays an important part in creating a welcoming and professional environment for clients and ensuring smooth administrative processes.

Responsibilities

• Schedule and coordinate client appointments and maintain calendars
• Gather, review, and process client intake documentation
• Provide administrative support to program leadership and office staff
• Serve as a professional and welcoming point of contact for clients and visitors
• Maintain accurate client records and documentation
• Afford administrative tasks to support program efficiency
• Handle incoming calls, emails, and correspondence
• Support billing-related processes and documentation as needed
• Utilize Microsoft Office applications, including Outlook, Word, and Excel, to maintain records and communications
• Afford additional duties and projects as assigned

Requirements

• High school diploma or General Education Degree (GED)
• Experience working in a medical office environment
• Understanding of medical terminology and billing documentation
• Proficiency in Microsoft Outlook, Word, and Excel
• CPR and First Aid certification, or willingness to obtain certification prior to working with clients
• Strong organizational, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in behavioral health, healthcare, or human services settings
• Familiarity with electronic health records (EHR) systems
• Strong attention to detail and problem-solving skills
• Ability to work independently while collaborating effectively with a team