Administrative Support Specialist

About the role

The Administrative Support Specialist provides day-to-day support to the Communications, Compliance & Finished Goods Department through financial record-keeping, reporting, invoice entry, inventory documentation, and administrative functions. This position also assists with operational and regulatory records related to the Company's distilling and bottling activities. The ideal candidate is organized, detail-oriented, dependable, and comfortable working with financial records and multiple systems. This position works closely with Accounting and Distribution Operations and may assist with additional responsibilities as business needs arise.

Responsibilities

• Enter and itemize invoices in QuickBooks
• Complete assigned accounting reports and records
• Complete daily, monthly, shipping, and other assigned operations reports
• Maintain assigned TTB-related records and documentation
• Maintain receiving, bottling, and basic barrel inventory records
• Close completed orders in the applicable system
• Maintain organized files and records, including annual record retention
• Order office supplies
• Perform other related duties as assigned
• Proficiency with Microsoft Office (Excel, Word, etc.)
• Demonstrate a welcoming, professional presence in all guest/coworker interactions, including customer service duties and occasional phone support, with an emphasis on hospitality and representing the organization positively

Requirements

• Bachelor's degree in Accounting or a related field preferred
• Relevant accounting experience may be considered in lieu of a degree
• QuickBooks experience preferred
• Strong organizational skills and attention to detail
• Ability to learn and follow established accounting and regulatory processes
• Positive attitude and work ethic
• Humility: Willingness to learn and take responsibility for mistakes
• Embody Willett's values and hospitality-forward mindset
• Honesty, Kindness and Integrity are paramount
• Demonstrate respectful behavior and flexibility
• Unconditionally support coworkers and contribute to a collaborative environment
• Represent the brand with authenticity and professionalism
• We all roll up our sleeves to help the team; "that's not my job" is not in our vocabulary

Benefits

• Health insurance
• Vision insurance
• Life insurance
• Dental program option
• Paid Time Off: 6 standard holidays + 17 discretionary PTO days (PTO is prorated initially and increases over time)
• Merchandise discounts effective immediately
• Health insurance and PTO begin after the 90‑day probationary period.
• Life insurance enrollment occurs in June.