Administrative Support/Operations - Newton, NJ

About the role

Norwescap is a 61-year-old anti-poverty organization with a mission to strengthen communities by creating opportunities that improve the lives of low-income individuals and families. Our vision is to help build a community that transforms poverty into opportunity. This is an exciting opportunity to contribute to a well-established, highly respected nonprofit organization that supports over 20,000 individuals and families each year and helps create opportunities and positive change throughout Northwestern New Jersey.

Responsibilities

• Effectively communicate with families regarding childcare assistance and all CFRS programs.
• Utilizes effective communication and active listening techniques, selecting communications methods that best meet the needs of the families.
• Adheres strictly to confidentiality policies and procedures
• Utilizes the assessment process to identify the needs of families and provides appropriate resources and referrals.
• Supports families during initial program eligibility, annual eligibility redetermination and through the case
• Establishes, maintains, and updates participant files in accordance with the program requirements.
• Supports and maintains all required contracts
• Provides timely updates to manual encumbrances
• Completes all required monthly program reports accurately and on time
• Compiles and provides statistical and program data as requested
• Systematically documents services to ensure compliance with accountability and reporting requirements
• Informs and supports parents and childcare providers regarding childcare services, policies and procedures.
• Complies with the Agency's Personnel Policies and Procedures.
• Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff.

Qualifications

• High School or GED combined with relevant experience in the fields of human services, childcare services, child development, education, or social work (required)
• Associate's degree in human services (preferred)
• Bachelor's degree in early childhood or related field (preferred)

Skills

• Excellent written and verbal communication skills
• Strong organizational skills
• Proficiency with technology and data systems
• Ability to work independently and collaboratively as a part of a team
• Bilingual in English and Spanish required

Benefits

• Employee Assistance Program
• Flexible Spending Account
• Life Insurance
• Paid Holidays
• Retirement Plan

Pay

$22.00 per hour

Schedule

25 hours per week, part‑time (less than 10% travel to Warren and Hunterdon offices or providers in Hunterdon, Sussex and Warren Counties with occasional meetings within the state).