Administrative & Operations Support

This position, known internally as Expeditor, ensures the smooth and efficient operation of construction and maintenance scheduling and office functions for a downtown commercial real estate company managing multi-city properties. The role is fast-paced, keeping work orders, supply deliveries, and construction projects moving forward.

Responsibilities

• Regularly communicate with Property Managers and building superintendents to coordinate workflow, schedules, and status updates
• Act as a primary point of contact for Tenants and sub-contractors
• Maintain all job folders within designated file structures
• Contact subcontractors for documentation follow-up and track all project documentation on a tracking spreadsheet
• Run weekly reports and communicate with the project team to coordinate supplies needed for job sites
• Order office supplies
• Answer multi-line phone
• Stamp and distribute outgoing mail
• Serve as backup for Columbus/Cincinnati Expeditor via email and phone
• Assist Accounting with coding, approving, and submitting invoices for payment
• Handle other staff projects as assigned, which may include lead generation follow-up calls and additional duties

Requirements

• High School Diploma or equivalent
• At least one year of related experience in a customer/client-serving role, preferably in commercial maintenance or with a subcontractor
• Proficient in Microsoft Office; experience with Excel, SmartSheets, Appfolio, and Dropbox is a plus

Skills

• Ability to utilize software programs and assist with administrative tasks such as document creation
• Strong organizational skills to juggle multiple projects accurately and timely
• Excellent interpersonal skills, friendly and outgoing with an emphasis on customer service
• Adept at multitasking while remaining calm and poised under pressure
• Ability to collaborate with the team and work independently to accomplish tasks

Schedule

Full-time, Monday–Friday, 8:30 AM–5:00 PM, in the corporate downtown office.

Pay

$26 an hour (~$54,000 a year).