OPERATIONS/ADMIN SUPPORT

About the role

Provide administrative support for the operations team, requiring a high degree of confidentiality, strong organizational skills, and the ability to multi‑task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Provide day‑to‑day administrative support for managers and staff.
• Ensure service tickets are logged, worked, and closed in a timely manner.
• Gather quotes for work as needed and ensure vendors are paid promptly in accordance with policies.
• Produce and assemble materials and documents needed for meetings, training sessions, and presentations.
• Transcribe and/or compose letters, memos, and reports as required.
• Process department mail and distribute it accordingly.
• Read and understand operating statements, work accurately with numbers, and recap information as needed.
• Maintain communications between store managers, area managers, the leadership team, and other divisions.
• Create reports and spreadsheets.
• Provide updates, follow‑up, and involve necessary parties to ensure critical maintenance items are corrected timely.
• Supervise and coordinate events and activities as assigned.
• Travel up to 15% for business requirements.
• Perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

• Excellent phone and communication skills, good typing, and strong follow‑up abilities.
• Familiarity with Kroger systems and ability to run reports; experience with Service Hub, ServiceNow, HOVS, and Business Objects.
• Professional, dependable, with a positive attitude, good judgment, and the ability to gain support from others.
• Customer‑service role model.
• Self‑motivated with the ability to organize, prioritize, plan, and meet deadlines.
• Proficient in Excel, Word, and PowerPoint, with a willingness to learn new computer skills.
• Ability to write reports and correspondence.

Desired

• Prior experience supporting teams.
• Prior experience with multitasking, follow‑up, and ownership responsibilities.

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today we proudly serve QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life, supporting your growth and well‑being.

Benefits

• Comprehensive healthcare coverage—including medical, dental, vision, and prescription plans—through company or collective‑bargaining agreements.
• Flexible scheduling for full‑ and part‑time roles with paid time off, holiday pay, and sick pay based on eligibility and length of service.
• Emotional and financial support via free counseling through the Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through an industry‑leading Continuing Education program.
• Vast potential for growth through industry‑leading training programs and diverse career pathways.