Administrative Support
Established in 1981, Rainbow International® offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers but also our employee family members. We hire people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, Customer focus, and Having fun.
About the role
As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. You show respect and courtesy to all customers and employees, are self-motivated, self-directed, and enthusiastic, and project a professional company image through in-person and phone interaction.
Responsibilities
- Receive incoming calls in a professional and courteous manner
- Scheduling of services with customers and staff
- Notify customers of service call status and follow up with customers after the work is completed
- Collect all monies from all sources
- Clerical duty as required including customer and job data entry
- Perform other duties as required, which may include job functions outside the scope of normal duties
Requirements
- Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other computer software
- Experience in Xactware is helpful but not mandatory
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Professional appearance and personality
- Team player who can work independently
Benefits
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Competitive salary
Pay
$17.00 - $22.00 per hour