Administrative Support

About the role

We are seeking a Full/Part time team member to join our administrative support team. The ideal candidate should be organized, detail-oriented, professional, friendly, quick to solve problems, effective in communication, enjoy teamwork, self-directed, self-motivated, proficient in word, excel, and computer skills, and have knowledge in medical and optical office. Prior experience with Jane App billing system is preferred.

Responsibilities

• Greeting clients
• Answering a multi switchboard phone system
• Efficiently answering patients' questions and requests
• Booking appointments for multiple departments
• Taking payments and balancing cash
• Editing and sending reports
• Optical pre-testing with patients
• An understanding of medical and optical terms
• Timely responding to emails with multiple requests
• Filing, faxing, scanning, and inventory management
• Patient and 3rd party billing (DND, ICBC, Lawyers ect)
• Opening and closing of the clinic
• Other duties as requested
• Cleaning and tidying the office

Requirements

Organized with attention to detail
Professional
Friendly
Quick problem solver
Effective communication
Enjoy a team environment
Enjoy learning
Self-directed
Self-motivated
Knowledge in word, excel and computer skills are a necessity
Knowledge in medical and optical office is an asset
Jane App billing system experience is an asset

Qualifications

Full/Part time team member

Skills

Proficient in word, excel, and computer skills
Prior experience with Jane App billing system is preferred

Benefits

Annual Health Spending account after 6 months
Investment in your career development/education and growth
Parking and Travel expenses
Optical Benefits
Bonus Structure

Pay

N/A

Schedule

36-40 hours per week