Administrative Support

About the role

BHcare is seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a full-time position, 37.5 hours per week within our Clinic Shoreline program. Candidates must reside in Connecticut to be eligible for this position.

Schedule

• Three days a week: 9am–5pm
• Two days a week: 12pm–8pm

Responsibilities

• Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience
• Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars
• Maintain accurate client records, documentation, releases, and electronic health record (EHR) information
• Process insurance information, collect co-pays and other payments, and assist with record requests
• Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination
• Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities

Qualifications

• High school diploma or equivalent required
• Minimum of two years of administrative, customer service, medical office, or related experience preferred
• Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems
• Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment
• Experience providing professional customer service while maintaining confidentiality and accuracy

Benefits

• Medical and dental insurance
• Paid time off
• Retirement savings options
• Professional development opportunities

Pay

Compensation is based on experience, qualifications, and internal equity.