Administrative Support

Responsibilities

• Provide customer support services through mail, telephone, and direct personal contact.
• Process orders and assignments, entering data into internal computer systems.
• Reference pricing and delivery information for customers.
• Respond to customer questions, inquiries, and requests.
• Set up new customer records and maintain existing ones.
• Perform clerical duties such as word processing, filing, and related administrative tasks.
• Prepare paperwork for auction day, securing necessary approvals.
• Aid with other office duties to support branch operations.

Requirements

• Administrative support experience.
• Proficient in data entry.
• Familiarity with Microsoft Office.
• Attention to detail.
• Good job tenure.
• Computer skills including email, Excel, and basic computer functions.

Qualifications

• Prior experience in a customer-facing role.

Skills

• Administrative support experience.
• Data entry proficiency.
• Microsoft Office familiarity.
• Attention to detail.
• Customer service skills.
• Office management skills.

Benefits

• Medical coverage.
• Dental and vision coverage.
• Critical illness, accident, and hospital coverage.
• Life insurance (voluntary).
• Short and long-term disability coverage.
• Health spending account (HSA).
• Transportation benefits.
• Employee assistance program.
• Time off/leave (PTO, vacation, sick leave).

Pay and Schedule

• The pay range for this position is $20.00 - $20.00/hr.
• The schedule is Monday through Friday, from 8:00 AM to 5:00 PM, with a one-hour lunch break.

About the Role

This role requires providing exceptional customer service and administrative assistance to ensure smooth operations. The position is based in an office setting within the auction yard, with a team of nine members including an Office Manager, Supervisor, Customer Service, Dispatch, and Title Clerks.

Location

This is a Contract to Hire position based out of Indianapolis, IN.

Application Deadline

This position is anticipated to close on Jul 31, 2026.