Administrative Support Assistant

About the role

The Department of Kinesiology is seeking an Administrative Support Assistant to provide highly complex administrative and clerical support to the Department Chair, faculty, staff, and students. Working independently under general supervision, this position serves as the department’s front-line administrative contact and plays a vital role in supporting daily operations, student services, and departmental communications.

Responsibilities

• Serve as the front-line receptionist for the department, responding to phone, email, and in-person inquiries
• Provide administrative support to the Department Chair, faculty, staff, and students, including scheduling, correspondence, and event support
• Maintain student records, advisement lists, and process academic forms such as course substitutions, change of major requests, and petitions
• Aid students with advising-related processes, registration questions, and Registrar procedures
• Support orientation activities and coordinate advisor assignments and reassignments
• Update and maintain the department website and social media platforms
• Prepare and distribute department communications, flyers, newsletters, and promotional materials
• Supervise and provide work direction to student assistants

Requirements

Completion of a high school program or its equivalent

One (1) year of experience in an office environment

Preferred Qualifications

Associate degree or equivalent

Three (3) years of related office work experience

Skills & Abilities

• Communicate with constituents in a professional and respectful manner
• Thorough knowledge of office methods, procedures and practices, English grammar, business writing, punctuation and spelling
• Working knowledge of computer applications such as MS Word, Excel, Adobe, PowerPoint, File Maker Pro and Internet tools
• Working knowledge of campus CMS systems, OnBase, DocuSign, OU Campus, etc. (Training available)
• Perform standard arithmetic functions of transactional nature, including tracking and comparing data
• Identify deviations from applicable policies
• Handle multiple work priorities, organize and plan work and projects
• Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Strong oral communication skills. Must possess excellent customer service and public relations skills

Qualifications

• Completion of a high school program or its equivalent
• One (1) year of experience in an office environment
• Associate degree or equivalent
• Three (3) years of related office work experience

Pay

Compensation Classification: Administrative Support Assistant II
Anticipated Hiring Range: $4,095/month - $4,433/month (Step 8 – Step 12)
CSU Salary Range: $3,565/month - $5,092/month (Step 1 – Step 20)

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.